We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. If you do not provide us with the required information, we may not be able to provide you with our services or respond to any inquiries.
we may change this policy from time to time by publishing on its website. You are advised to check this website from time to time so as to be updated.
personal data collected;
Contact information including telephone number, email address etc.
Demographic information of the user such as postcode, preferences and interests.
Other information relevant to customer surveys and/or offers
Use of personal data
To facilitate matching up customers and the drivers.
information on geographic location and telephone number of the of the customer can enable the driver to enable to decide whether the user is located nearby
We use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you consent to this.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Personal data of customers is only disclosed to those drivers who have activated application. Drivers will see the name, telephone number and geographic location of the user
Additionally, our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We also share information with our subsidiaries and affiliates to help us provide our services or process data on our behalf. We may also disclose personal data to external service providers so that they may perform services for us or on our behalf. For example, we may disclose information to research firms that conduct surveys on our behalf, IT service providers and payment providers that process payments for our services
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We will use your e-mail address and phone number for sharing our product related marketing messages if you have given a respective consent on the website and application. If you no longer wish to receive direct marketing messages, please click the "Unsubscribe from direct marketing messages" link in the header of our e-mail or Profile section of of the mobile application.
Complaints and Inquiries
For any inquiries, comments, complaints or concerns about the way we have handled your personal data, please contact us at firstname.lastname@example.org (insert your email address) marked "ATTENTION: Privacy Officer".
Every complaint you make will be investigated and thereafter notify you of the outcome of this investigation.